There are some rude students out there. Not too long ago I was visiting a college campus and I overheard a student reaming out an employee working in the Registration area over an issue that was obviously out of her control. I was amazed at how well the employee handled the student. She didn’t get […]

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Thanksgiving is quickly approaching and not only is it a time for families to gather together, eat turkey and give thanks, it is also a time for students to gather with their old high school friends. It is the first extended length of time many of them will have together since they started their college […]

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According to a recently released Moody’s Investor Service report, closure rates for small colleges and universities are expected to triple in the coming years. In addition, they predict increases in mergers and alliances for publicly funded institutions. All related to declining enrollment and revenue. This is attributed to “an iron triangle of doom”: 1) Fewer […]

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  “Look on my Works, ye Mighty, and despair?” So goes Shelley’s famous warning to pretensions of greatness and hubris. One cannot help but recall Shelley’s celebrated sonnet when listening to the intractable positions taken by many stakeholders in Higher Ed.  Numerous articles have been written about the bursting of the Higher Education bubble. I […]

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Great coaches know the importance of keeping their team in line with a clear vision of where they are going.  When team members drift off, the coach is right there to bring them back. When I ask the question to managers “why is counseling employees challenging?” I usually get the responses: it’s uncomfortable, I don’t […]

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