Referrals are a result of students not actively engaged in learning. Typically, this leads to negative behavior, which if not nipped in the bud, these referrals can result in suspension time. Studies have shown, suspension time is not valuable to the school or the student. Creating a culture of Service Excellence is a proactive […]
My niece just finished her first year of college and was ready to fly home and enjoy the summer with her family, when she was notified she would need to take a Math Placement test to determine readiness before she could sign up for a required College Algebra class in the fall. She didn’t have […]
Improving your consistency in delivering a flawless student journey is one of the best ways to create value. A student enrolling, registering, selecting her classes, receiving a class schedule, paying tuition, and attending first class successfully with no issues, is a journey. And while each one of those areas may be 80 to 90 […]
Summer is here and many colleges and universities are hosting new student orientations for the fall semester. Looking through the lens of the new student, their emotions are high. For some students this will be an exciting adventuresome event, for others, it will cause great anxiety. As a school, if you truly wish to […]
As a young child through my high school years, I was a ballet dancer. For years, I would spend three to four days a week inside a ballet studio. In ballet, every class starts the same routine. I can still remember most of them. There is a smell to a ballet studio: from […]
There are some rude students out there. Not too long ago I was visiting a college campus and I overheard a student reaming out an employee working in the Registration area over an issue that was obviously out of her control. I was amazed at how well the employee handled the student. She didn’t get […]
The world of education and the delivery of education is significantly different for students today than just a generation or two ago. The knowledge needed to prosper in the 21st century requires a new set of skills to communicate, socialize, and gather information that necessitates a change in the way schools provide an education. […]
Thanksgiving is quickly approaching and not only is it a time for families to gather together, eat turkey and give thanks, it is also a time for students to gather with their old high school friends. It is the first extended length of time many of them will have together since they started their college […]
According to a recently released Moody’s Investor Service report, closure rates for small colleges and universities are expected to triple in the coming years. In addition, they predict increases in mergers and alliances for publicly funded institutions. All related to declining enrollment and revenue. This is attributed to “an iron triangle of doom”: 1) Fewer […]
For a long time we have known that the student experience is a key factor in graduation and retention rates and for a long time this fact has been ignored by most institutions. Be it Tinto’s study that showed while SAT and high school grades were good indicators of academic success, they were […]