Improving your consistency in delivering a flawless student journey is one of the best ways to create value. A student enrolling, registering, selecting her classes, receiving a class schedule, paying tuition, and attending first class successfully with no issues, is a journey. And while each one of those areas may be 80 to 90 […]
Thanksgiving is quickly approaching and not only is it a time for families to gather together, eat turkey and give thanks, it is also a time for students to gather with their old high school friends. It is the first extended length of time many of them will have together since they started their college […]
According to a recently released Moody’s Investor Service report, closure rates for small colleges and universities are expected to triple in the coming years. In addition, they predict increases in mergers and alliances for publicly funded institutions. All related to declining enrollment and revenue. This is attributed to “an iron triangle of doom”: 1) Fewer […]
For a long time we have known that the student experience is a key factor in graduation and retention rates and for a long time this fact has been ignored by most institutions. Be it Tinto’s study that showed while SAT and high school grades were good indicators of academic success, they were […]
More and more, as I work with colleges and universities, I am hearing the word “transparency” coming up as a needed service standard. This implies to me, that currently, there is little to no transparency. Is it that we live in such a non-transparent world today that people are wowed by the organization that actually […]
Ready or not here it comes. This is not whether we like it or agree with it, Performance Funding is being introduced in 25 states and most of the other states are contemplating it. The Obama administration is also gearing up to tie its $1 billion in federal assistance to performance. As higher education continues […]
Gates, the devotee of data and management by statistical analysis is on a collision course with Higher Ed. We all know that decisions in Higher Ed are based more on collaboration, not data. This collision should provide for great theater. It remains to be seen if it produces great policy. As education researchers have commented […]
I was listening to an enthusiastic lecture by Professor J. Rufus Fear Ph. D. about Pericles in the golden age of Athens. The professor was vividly describing their achievements in art, theatre, architecture, pottery, philosophy, and science. What they accomplished was amazing in that era and much of what they achieved is still being studied […]